Shipping & Returns
All goods will be shipped within 3 business days by Royal Mail from our UK warehouse as soon as your payment has cleared.
2-7 working days for delivery in the UK is standard and 7-14 working days for EU destinations. Destinations beyond the EU will invariably take longer.
Our customer service team is always available to handle your queries. If, after 14 days, a UK mail item does not arrive (30 days in the case of Ireland and EU addresses), after an initial enquiry with the mail service provider, we offer a no-quibble re-shipment or refund service.
In the event of an item being damaged in the mail, or proving to be defective in operation, Clever Gadgets offers a replacement service valid for up to 3 months from receipt of package. And, all products carry a full 1 year warrant whereby, after 3 months, should it become defective, it can be returned for repair. All returned items must be accompanied by an RMA (Return Merchandise Authorisation) number before it can be processed; this is obtainable by writing to firstname.lastname@example.org where full details of the returns procedure will be given.