We endeavour to dispatch all orders received by 12pm Monday to Friday the same day and anysubsequent orders will be dispatched the next working day.
Postage costs & times are:
For the Free standard shipping service please allow 4-7 working days.
For the First Class service please allow 1-3 working days (£3.99)
For the Express delivery service orders received before 12pm will arrive the next day before 12pm (£7.99)
For EU Delivery please allow up to 14 working days for the order to arrive.
We regret that once you have submitted your order we are unable to amend/cancel yourorder details. Please ensure that you check that your order details are correctprior to submission.
We are happy to refund unwanted items that are returned to us within 14 days of theorder being received, provided they are in re-sellable condition. Customers areadvised to include a brief notewith their details so their return is processed more efficiently.Please note if items are returned as no longer required/change my mind, the cost ofthe item only will be refunded and not the return postage costs unlessotherwise agreed in advance.
For items that arrive damaged please send a photo of the damage to firstname.lastname@example.org and specify whether you would like a refund or a replacement