Direct Offers UK Ltd was formed in January 2009 by several experienced entertainment industry professionals to offer great deals on DVDs, Blu-Rays, UMDs (for the Sony PSP), HD-DVDs, CDs and other entertainment products - direct to customers. We buy in huge quantities, in order to pass the savings on to you, selling thousands of titles every single day. We pride ourselves on impeccable service, speedy delivery and great value to our customers.
In the unfortunate event that your item(s)arrive damaged or faulty, a replacementor full refund will be offered if you contact us within 30 days of receipt. For our UK customers, we provide a free post address to return the item(s). For customers outside the UK the cost of the postage will be refunded. Should you wish to return anon-faulty item(s) you may do so within 7 days of receipt, provided it is returned in its original condition (i.e factory sealed) and will receive a full refund for the cost of the item. The refund will be issued on our receipt of the item(s). Returns that fall outside of these parameters (e.g not in theiroriginal condition) will be refunded at our discretion and may incur a charge. Please note that the cost of returning the item to us in this situation will not be refunded. Please ensure you contact our friendly team via email before posting, to receive information on how to return the item(s).
All our items are dispatched the same day if ordered before 3pm. We ship for free too.
All our films are brand new and cellophane sealed. We only deliver a 100% customer satisfaction promise.