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About Dragon Toys

A1 Collectables Ltd trading as Dragon Toys are a friendly family business who were founded in 2006. We have 7 years experience in online retail as we were selling online from day one. We specialise in teddy bears, soft toys and puppets as well as offering a growing selection of gifts and board games.

Brands stocked include Steiff, Jellycat, Me to You, Hansa, Nici, The Puppet Company, Merrythought, Teddy Hermann, Manhattan Toy and Keel Toys.

Delivery times - your orders should normally be delivered 3 - 5 business days after you have placed your order.

Contact Dragon Toys

Tel: 020 8977 7230

email: support@dragontoys.co.uk

Returns address:

152 Broom Road



TW11 9PQ

Dragon Toys Returns Policy

Our No Quibble 14 Day Policy

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. You must inform us in writing - by letter or email - of your decision to return the item.

Returned items must be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt of the returned goods within as short a time as possible but always within 30 days of receipt. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.

The cost of returning the goods to us is at your own expense. The item is your responsibility until it reaches us, therefore for your own protection we recommend that you use a signed for service and insurance where necessary.

Return delivery charges are only refundable where goods are faulty and the return method has been agreed with us in advance.