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About Us

Festive Lights Ltd is a recognised international lighting company that was first conceived in time for the Millennium.

Christmas 1999 marked the first year the Festive Lights Store opened its doors in Charnock Richard, Lancashire.

The store quickly established itself as a Mecca for Christmas lighting enthusiasts who annually see a whole range of lighting not to be found anywhere else is the UK.

In 2002 Festive Lights Ltd expanded its business and offered its products to wholesalers, garden centres and hardware store markets. Over the last 6 years Festive Lights Ltd has become a popular name within the Festive Lighting industry and continues to supply companies all over the UK and internationally with retail lighting and bespoke products for a whole manner of applications.

Due to the demand for our products, the Festive Lights online store was launched in 2004, since this time it has been our ideology and outlook to make buying lights online as easy as possible. With the site up-dated virtually every week with new products for Christmas and summer, our site is always worth a visit anytime throughout the year. We provide highly accurate images and which we feel are essential in helping you choose the best type of lighting for your needs, along with excellent partial advice. And more from one inspired visit. With a vast amount of experience and knowledge in retailing lighting both in store and online we promise you our service will not be beaten.

VAT Reg No:GB864281901

Delivery Information:

  • We offer FREE Delivery on all our orders.
  • Orders received before 3.00 pm except for weekends and bank holidays will be processed and dispatched on the same day.Any order received after 3.00pm  will be carried over to the next workng day.
  • Our standard courier service will not deliver on Sunday or Bank Holidays,therefore orders placed after 3.00pm on Fridays will be dispatched on the following Monday (or Tuesday if it is a Bank Holiday).

Contact Inforamtion:

For all yor queries, you can call us on 01257792111 or email us at play@festive-lights.com.Our customer service team will get back to you within the next working day.Please ensure that you check both your inbox and junk box for all replies to your queries from us.

Returns and Refunds

Under the UK Distance Selling Regulations,you have 7 working days (from the day after you receive your goods) to cancel the contract for yor order with us.We will issue a full refund, including outward delivery charge;however you will need to return the entire order to us at your cost if you have already received them.

  • Unwanted Items:According to he Distance Selling Regulations,here at Festive Lights,we will refund or exchange any unwanted items on your order before or upto 28 days after receipt of goods.
  • Damaged and Faulty Items:Any fault or damage to the product must be reported as soon as possible after receipt of the goods.We may ask the consumer to provide details of the fault or damage to allow an assessment of the best way to deal with the problem.After assessment the consumer will be conacted and offered a replacement product or credit note. Refunds will only be offered if the item is less than 28 days old.

For any further enquiry on returns and our refunds,please contact us on 01257792111 or email us at play@festive-lights.com.

Please Note: In order to accelerate the process of your enquiries on any products or on returns and refunds we recommend our customer to contact us on 01257792111 or email us at play@festive-lights.com.

Return Address

Festive Lights Ltd, Disklok House, Preston Road, Charnock Richard, Chorley, Lancashire, PR7 5HH