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Filmnight

FREE UK Delivery

All items sold on Filmnight  include Free UK Delivery. Delivery usually takes between 3-5 working days from the date of dispatch.

Standard Delivery        FREE     3-5 Days.

1St Class                    0.99p    1-2 Days

EXPRESS UK Delivery   £7.49    Next Working Day Normally Before 1PM

Please note that orders placed before 3pm UK time on a Friday will be delivered the following Monday.

Orders placed after 3pm (GMT) are likely to be dispatched the following working day.

An email will be sent once the item has been sent out.

Please note that we do not take any responsibility for deliveries sent to any work or third party address.


Item Not Received

UK Deliveries

We send our items via the Royal Mail. Deliveries should arrive within 2-4 days.

* Less than 5 working days since your mail should have arrived?
   If so, it's probably on its way but may have been held up by an incomplete address,no Postcode, or other circumstances.

   
* 14 working days past since the item was posted to you?
    Royal Mail will now class your item as lost. You must email us clearly declaring that you have not received the item.

We will use this email as evidence in our claim for a lost item and you may be contacted by the Royal Mail in regard to this. When we receive your emailed declaration will either send you a replacement or give you a refund.

Please send us an email at customerservice@dvd4u.co.uk stating your order reference number and confirming that you have never received the item as we will pursue the issue with Royal Mail for compensation and your letter will be used as evidence.

NOTE: We cannot refund or replace items that the Royal Mail has lost until after 14 working days have passed.
/stores/Filmnight/DELIVERY POLICY