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Returns and Refunds

We operate a 100% satisfaction guarantee, so if you are dissatisfied with the product or service in any we are happy to arrange for a return or replacement free of charge.

Returning an unwanted item

Return your order to us within 14 days and we will refund the cost of your item(s) in full. Please ensure that items are packaged carefully and reach us in perfect condition in order to receive your refund. You will be refunded in full within 48 hours although depending on your bank and payment method funds can take number of days to appear in your account.

Returning a damaged item

Please contact us immediately if your order is received damaged.  We will despatch a replacement order as a matter of urgency if available. There is normally no need to return your item be we will require a photo by email as proof of damage.