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Delivery Policy

  • All orders received before 1pm will usually be dispatched SAME DAY.
  • Orders placed after 1pm, over a weekend or bank holiday period will be dispatched on the next working day. 
  • Estimated delivery around 2 - 3 working days (UK) or 5 - 7 working days (Europe).
  • All items will be shipped via first class delivery.
  • Please allow up to 21 days before reporting an item as lost. We are unable to consider any parcels as lost before this point.
  • Christmas Posting Dates: Last order date for Christmas delivery will be 20th December 2013. Please make sure to place your order by this day in time for Christmas delivery!
  • * Please note that due to the holiday period and seasonal weather patterns, estimated delivery times may fluctuate with Royal Mail for period December - January.

United Kingdom Delivery Times

Delivery Type

Delivery Time


All UK orders

3 business days


International Delivery Times

Country

Method

Delivery Time


Europe

Royal Mail

3 to 5 business days


Australasia

Royal Mail

5 to 7 business days


USA & Rest of the World

Royal Mail

5 to 7 business days


Please Note:

  • Delivery lead times shown are approximate and are not guaranteed.
  • International customers please be aware that we will be unable to refund any postage and packing costs incurred in returning a product to us under our 14 Day Returns policy.
  • Standard VAT is charged, where applicable, on all orders shipped. You are responsible for claiming back any VAT that you feel is due to you from your local tax or customs office.