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General

Gadget Express has been selling on the Internet for many years.  We are proud to have a team of dedicated staff who will look after your pre-sales questions, through to full after sale technical support. We care that you get exactly what you require, so please call us on 0115 8716899 if you have any kind of query.  

Contact Details

Gadget Express Ltd
Unit 17 High Hazles Road
Manvers Business Park
Cotgrave
Nottingham
NG12 3GZ

Tel:    0115 8716899
Fax:   0845 1541763

Opening Times

Monday to Friday 9:00am to 5:30pm

Gadget Express Ltd, incorporated under the laws of England and Wales (Registered No. 07515313).
The Gadget Express Ltd Sales VAT registration number is 111 9389 19.

Please note at the above address we do not allow for visitors WITHOUT a prior appointment.

Returns

Unless otherwise stated, items come with a 12 MONTH MANUFACTURERS WARRANTY covering manufacturing defects only. This warranty excludes any damage caused by the user.

You can return items within 7 days of receipt if you are not satisfied with the item. Returned items must be in perfect condition and in undamaged & original packaging.

For customers within the UK returning faulty items, your postage costs will be refunded (second class standard) upon return of the item; however, international customers are responsible for the return postage of the item.

Please contact us on 0115 8716899 or email support@ixium.co.uk to get your return authorised.

All returns are processed within 5 working days of receipt. Please include your Play user ID, sales record number and reason for return otherwise your refund/replacement may be delayed.