Galactic Games is a leading UK online retailer of new and pre-owned video games. The business commenced trading in 2011, and has grown through providing the best customer service possible and super fast delivery.
Returns and Refunds
We do accept goods back at Galactic Games on the basis that the goods have been un-opened and unused and are in a re-saleable condition. By this we mean that all packaging and or cellophane wrapping and tamper resistant seals must be intact. Sometimes manufacturers will apply a security seal to the outside of a box if this seal is broken the item cannot be re-sold and we will not be accepted by our Returns Dept.
If the item(s) you wish to return meets our returns criteria then please return it to us using the following address:
PO Box 258
We will refund the value of the goods upon receipt if requested.
When returning items to us please ensure that you include a brief explanatory note which must include your name, order Number and the reason for the return.
*Please note that all orders must be returned to us within 14 days of purchase.