• Hello,Welcome to Play.com.  . (Not youSign in?) | Register
  • 0 SuperPoints
  • Your Account
  • Help

Welcome to Games Heaven Store!

We are a small & efficient business with over 10 years experience with online sales, we strive for perfection by keeping our prices low & delivery quick, always shipping the same working day before 4pm

Delivery to the UK is estimated at 1-3 working days
Delivery to Europe is estimated at 3-5 working days

A VAT Receipt is included with every purchase with all our details, for convenience our details are alo at the bottom of this page.

In the unlikely event that you may need to return your item our returns & refund policy is below.

RETURNS POLICY:

PLEASE NOTE: All our games are UK PAL & will not work on NTSC format consoles.

If buying PC games please check the specifics before placing your order, if in doubt contact us we will email you the specification upon request we cannot refund you if your specification is not correct if you didn??t check before buying, Thank you.

Returns should be returned in the condition they were received in original packaging with the receipt please.

Returns are refunded as follows:

  • Full refund for items that are faulty due to no fault of the customer, we will cover all the postage costs for standard mail
  • If the item is returned factory sealed in the condition it was sent we will refund the full amount minus a £1.50 processing fee (customer pays all postage)
  • If the item has had the cellophane removed or seal broken we will refund 50% minus a £1.50 processing fee (customer pays all postage)
  • No refunds are given for any item damaged in the customers care

If you are in doubt please contact us, thank you.

CONTACT DETAILS & RETURN ADDRESS:

Games Heaven
FAO: C Millward
14 Highfield Drive
Kirton In Lindsey
North Lincolnshire
DN21 4EB

UK

VAT: 859995336GB