The vast majority of orders are dispatched within 1 - 2 days working days of receiving the order. We distribute from various locations within the UK and also from The Channel Islands and Switzerland. Please allow 4 to 6 working days after dispatch for delivery to the UK and the rest of Europe. Returns and Exchanges Policy
28 day returns guarantee
We hope you will be totally satisfied with anything you buy from our website. If, for any reason you are unhappy with your purchase, you can return it unused within 28 days of the date of dispatch. The date the items were dispatched to you by us will be detailed in the documentation with your order. Please ensure that all items are returned in their original packaging with their labels intact. You may exchange the item for something else, subject to stock availability, or receive a full refund of the price paid (excluding any delivery or in post charges). The refund can only be made to the card used when paying for the order. We will email you when the item has been received and will inform you when the credit has been made to your card account. This is normally within 14 days of receipt of the goods. If you wish to exchange an item, you will have to pay any difference in cost of the item and any additional delivery cost. We will tell you what this is so you can arrange payment.
When returning goods, please email us at firstname.lastname@example.org so that we can tell you the returns procedure and we can issue you a returns number. You must contact us before returning the item for the return to be viable.Please return your parcel to: Returns dept. Global Ape 29-33 Devonshire PlaceSt Helier JerseyJE2 3RD In any event damaged or used items will not be exchanged nor will a refund be made.