Our Refund & Return Policy
Your satisfaction is our #1 priority, so we make it simple for you:
30 Day, from shipping date, money back guarantee- 100% refund on the book purchased.
To be eligible for a refund, you must return the item in the same condition you received it - Video, DVD's, audio, and computer software purchases, returned in the original packaging will receive a 100% refund. Video, DVD's, audio, and computer software purchases, returned opened and not in the original packaging are non-refundable. Shipping fees are non-refundable.
In order to receive your refund, please enclose a brief note stating the reason for your return with the items that you are returning. Send the item(s) back to us so we receive them undamaged within 30 days of shipping. We do not accept packages marked return to sender. Shipping and handling charges, for returning the item, are the responsibility of the buyer.
Tips for returning:
Be sure to purchase tracking and/or insure when shipping your package! That way if it is lost or damaged you will still get money back from the shipping company. Also, please allow your return enough mail delivery time to reach us within the 30 day period.
Please allow 3-5 business days after the package has been received for your item to be credited to your credit card.
Ref: [transaction or order number]
C/O Higgs International Limited
QED Distribution Park
Items will ship between 2-9 business days