• Hello,Welcome to Play.com.  . (Not youSign in?) | Register
  • 0 SuperPoints
  • Your Account
  • Help

We use Royal Mail,  Interlink and DPD to deliver packages to our customers.  All items are dispatched the same day if ordered by 3pm.

PLEASE NOTE:  We are only able to  deliver items to the registered billing address.

PriceLocationService
Free P&PUnited KingdomRoyal Mail 1st ClassWithin 2 working days
Free P&PUnited KingdomOther 24 hour CourierWithin 1 working day
£20.00France, Germany & IrelandExpress Delivery (DPD)Within 3 working days
£30.00European UnionExpress Delivery (DPD)Within 3 working days
£40.00Rest of WorldExpress Delivery (DPD)Within 7 working days

PAYMENT
Payment must be received within 7 days of the purchase. Prefered method of payment is PayPal. We do NOT accept cheques, postal orders or cash by registered post.

RETURNS

Items can be returned within the first 30 days of being received.

Returns address:

THINK ADVANTAGE LTD

UNIT 11 EVANS BUSINESS CENTRE

LEOMINSTER ENTERPRISE PARK

LEOMINSTER HR6 0LX

If you have any questions or problems, please do not hesitate to contact us via email on : orders@hd-direct.co.uk

REFUNDS

As per distance selling regulations, please email us within 7 days of receipt if you wish to return your item as unwanted for a refund. Once you have received returns authorisation, the unwanted item must be returned to us within 7 days.

Items that are unwanted or ordered incorrectly must be returned in the same condition they were received in with the original packaging and all parts. The buyer will then receive a full refund but they must cover return postage costs.

All items come with a 12 month warranty; however, for some items the customer will have to contact the manufacturer directly for replacement and others we will replace. We will advise which is applicable.

For all returns authorisations please contact us via orders@hd-direct.co.uk and state the reason for return.

In the unlikely event that items are lost in the post we can send a replacement after 15 working days (21 days for International orders) but unfortunately, we are unable to refund due to risk of fraudulent claims.