• Hello,Welcome to Play.com.  . (Not youSign in?) | Register
  • 0 SuperPoints
  • Your Account
  • Help

 SHIPPING METHODS:


  • We Ship Worldwide from India within 24 Hours of receiving confirmed payment.

  • All the items are shipped through India Post with the service of Registered Airmail. This service takes 20-35 days to deliver the products. This service is not traceable.

  • Expedited shipping from Private Courier like DHL, Dartairservice, Aramex and TNT etc. with the delivery time of 3 to 7 business days will be charged GBP 12 extra.

  • If you shop for GBP 42 then you Parcel is automatically upgraded to expedite shipping service. If there is any restriction of issue is shipping to particular country then we would mail you informing the same. (This is applicale for only USA, UK, CANADA And AUSTRALIA customers. For rest of the countries purchase order shold be able GBP 60

  • There is no Sunday delivery and in expedited shipping the company cannot deliver to P.O. Box or military addresses (APO, FPO, etc.). If you wish to have your package delivered to these types of addresses, then we would ship it from India postal services.

  • ***P.S: In Countries like Brazil & Russia we only provide registered air mail postal service with delivery time of 25-45 days and speed post service is provided on order above GBP 55 with delivery time of 15-25 days. For Brazil we can provide you FedEx service only if order is above GBP 60 and also we would be needing TAX ID number for this service or else only postal service is applicable.


 SPECIAL OFFER

      **For UK customers- All order below GBP 42 would be shipped through registered air mail postal service which takes 20-35 days for delivery and all orders above GBP 42 would be dispatched through expedite shipping service with delivery time of 3-5 working days.

________________________________________________________________________________________________________________

 TERMS AND RETURNS 

  • We try our best to describe the item as it is. However, due to digital image capture effects, there is a slight possibility that colors and texture may look different. Please ask any questions before placing the bid if you have any doubt.
  • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
  • That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description
  • That in the event of a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Jewelwell for re-delivery shall be claimed from you.
  • International Duties & Taxes : You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for any further information.

__________________________________________________________________________________________________

Return Policy 

In case of returns you must contact us within 48 hours of receiving the item, so that we can process your return for refund or exchange, the Product must be returned within 14 days of receipt & it should not be altered, tempered & should be in original packaging.

***Return postage will be bear by the buyer on all returns. ***

If you are not satisfied with your purchase for any reason, we will make every attempt to resolve the issue. If you choose to return the item, we will refund your purchase in full, including original postage as soon as the item reaches back to us. Refund will be applied to your account within 24 to 48 hours after receivig the item.