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Contact Us

There are several ways for you to contact our Customer Support team. Before contacting us please read our detailed FAQ/Help page, which has answers for the most common questions.


Please make sure you select the correct email address to suit your enquiry. Please make sure you quote your Order Number and full name and address, this makes it easier for us to track you down in our system. We will endeavour to respond within 24hrs, however during the busy Christmas period it may take a little longer.

General Enquiries skype: gaby.jadlamracingmodels

General Enquiries email: info@jadlamracing.com

When things go wrong: help@jadlamracing.com

Product Technical Queries: tech@jadlamracing.com

Quotations, Large Orders: orders@jadlamracing.com

Hornby Scalextric Service Department: workshop@jadlamracing.com

Report problems/errors with website: webmaster@jadlamracing.com


If you have a question which has not been answered on our website or on our FAQ/Help page you can contact our Customer Support team on 01749 671809 (00 44 1749 671809). During the Christmas period, the phones are very busy, so please be patient.
Postal & Return Address

Jadlam Racing Models,
The Firs, Underwood Business Park,