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FAULTY RETURNS

We accept the return of faulty products for a refund within 14 days.

After that period a replacement will be offered.

We will pay the return standard postage costs of these returns.

UNWANTED ITEM RETURNS

We accept the return of unwanted items within 14 days of purchase.

All goods must be returned in unopened, unused, resaleable condition.

The customer must cover the cost of returning these items.

PLEASE CONTACT US.

Email us with your Play order number, the product description &  the reason for return.

We will then, if appropriate, send you our return authorisation & address.

email:- janiceelliott@btconnect.com

RETURNS ADDRESS

Once returns authorisation has been given, all returns should be sent to:-

Jellibeanz

The Coach House

Stonecroft

Tanfield

Co.Durham

DH9 9QL