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RETURNS/EXCHANGES:What is the return/exchange policy?All products can be returned or exchanged within 30 daysfrom the date of purchase when accompanied by a Return Authorisation number.All apparel must be unworn and unwashed (no exceptions), and in saleablecondition. Exchanges may be made for products of equal or lesser value. Shipments ??returned to sender?? due to a missed delivery, incorrect addressentered by the customer, or delivery refused by customer, will be refunded,less the cost of shipping and any additional return shipping charges incurredby us. If you would like your order re-shipped, please create an email with therequest. Items shipped back for return/exchange MUST be sent to our warehouse shippingaddress. Any items returned to our corporate office will delay the processingof your return/exchange. UK and European OrdersBrands In LtdUnit 5, Horseshoe Close, Oxgate Lane, London. NW2 7JJ
How do I exchange an item?Please email us using the Feedback and Contact form. Include your order numberand the item (and size) you want instead. If your exchange is within the termsof our exchange policy (above), you will receive complete instructions aboutthe return shipping. You will be responsible for paying shipping back to us,and we will pay to ship the new item to you. How do I return an item?Please email us using the Feedback and Contact form asking for a return and include details of the why you want to returnthe item. Include your order number and the item(s) you will be returning. Youwill receive a Return Authorization number and complete instructions about thereturn shipping. If the return is due to a mistake on our part (e.g. wrong ordefective/damaged item), we will refund your shipping costs. If you arereturning an item because you are not happy with it, you are responsible forpaying the return shipping costs. Upon receipt and inspection of your item, wewill issue you a refund for its value. What if the item that I want to exchange is nolonger in-stock?We cannot guarantee that exchanges on discontinued items will be available atthe time of receipt. We do not hold back discontinued items. If upon receipt ofyour item we cannot fulfill your exchange, you will be notified by a CustomerService representative with further instructions.