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Returns

RETURNS/EXCHANGES:

What is the return/exchange policy?

All products can be returned or exchanged within 30 days
from the date of purchase when accompanied by a Return Authorisation number.
All apparel must be unworn and unwashed (no exceptions), and in saleable
condition. Exchanges may be made for products of equal or lesser value.
 

Shipments ??returned to sender?? due to a missed delivery, incorrect address
entered by the customer, or delivery refused by customer, will be refunded,
less the cost of shipping and any additional return shipping charges incurred
by us. If you would like your order re-shipped, please create an email with the
request.
 

Items shipped back for return/exchange MUST be sent to our warehouse shipping
address. Any items returned to our corporate office will delay the processing
of your return/exchange.
 

UK and European Orders
Brands In Ltd
Unit 5, Horseshoe Close,
 
Oxgate Lane,
 
London. NW2 7JJ

How do I exchange an item?

Please email us using the Feedback and Contact form. Include your order number
and the item (and size) you want instead. If your exchange is within the terms
of our exchange policy (above), you will receive complete instructions about
the return shipping. You will be responsible for paying shipping back to us,
and we will pay to ship the new item to you.
 

How do I return an item?

Please email us using the Feedback and Contact form asking for a return and include details of the why you want to return
the item. Include your order number and the item(s) you will be returning. You
will receive a Return Authorization number and complete instructions about the
return shipping. If the return is due to a mistake on our part (e.g. wrong or
defective/damaged item), we will refund your shipping costs. If you are
returning an item because you are not happy with it, you are responsible for
paying the return shipping costs. Upon receipt and inspection of your item, we
will issue you a refund for its value.
 

What if the item that I want to exchange is no
longer in-stock?


We cannot guarantee that exchanges on discontinued items will be available at
the time of receipt. We do not hold back discontinued items. If upon receipt of
your item we cannot fulfill your exchange, you will be notified by a Customer
Service representative with further instructions.