Almost all orders are dispatched from our UK warehouse. Our aim is to dispatchalmost all orders within 24 hours, if orders are placed before 4:30pm (Monday -Friday). The majority of our orders aresent within 12 hours. The orders placed over the weekend are despatched the following Monday.
Please make sure to provide the correct delivery address whenpurchasing an item. We are often unable to change the address after the order hasbeen placed.
All orders toUK addresses are sent using Royal Mail Standard First Class Service delivery.Generally it takes 1 - 3 working days, delivery usually occurring on the 2ndor 3rd working day after despatch.
Unfortunately theRoyal Mail does not have an option that allows the tracking of Standard FirstClass or Second Class deliveries once they are in the postal system so wecannot provide a tracking number to trace the parcel en-route. In the worstcase, the Royal Mail does not consider a First Class parcel lost until 14working days have passed, however, this does not happen very often and it isstill very likely that this shipment will arrive within the 14 working days.Please note that the first working day is from the day after your item has beendispatched and is Monday through to Friday excluding bank holidays.
In the case ofhigh value and large volume of items orders we may occasionally send the itemtracked - however this is not a service that we offer in general as, unfortunatelytracked services are very expensive.
If you think your order has taken too long then please contact us via e-mail email@example.com