LOOTSY, Your Closet of Savings
We sell kids products, mobile phones and computer accessories at very competitive prices.
Dispatch and delivery
We dispatch parcels on daily basis. All orders placed before 15:00 with clear payment will be dispatched same day (Monday to Friday excluding bank holidays). All orders received after 15:00 will be dispatched next working day.
Delivery times vary from one location to another. Mostly we send parcels through Royal mail and their delivery guidelines are as follows
Royal mail 1st Class: 1 - 2 working days (including Saturday)
Royal mail 2nd Class: 3 - 5 working days (including Saturday)
Please note: These are just guideline and delivery can take longer than that because of adverse weather conditions / Festive season.
Return or exchange an item
If you are not completely satisfied with your purchase, simply contact us for RMA authorisation to return the item to us in its original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
- Goods will only be accepted for return if they are not used and despatched within 14 days of delivery, unless we have notified you otherwise.
- The cost of returning the item to us is your responsibility.
- Delivery charges are only refundable where goods are faulty and a refund is made.
- All images are for illustration purposes only