Lingerielle is a playful portmanteau of Lingerie and Elle. Lingerie is defined as a fashionable and alluring, visually appealing intimate apparel whereas Elle is the French intonation of illa in Latin, which envelopes the identify of a woman.
Lingerielle was created on a wintery day in September 2011 with a view to showcase the finest range of French and European (some yet to be discovered fully) designer intimate wear.
Working closely with leading brands like Passionata, Axami, Marlies Dekkers, Gerbe, Livco Corsetti, Chilirose; we are bringing a different approach to lingerie shopping when you want to treat yourself with something sexy and special or just want to refresh your wardrobe with some bras and bottoms.
Lingerielle team is driven by the passion for fashion and quest for the best customer service. In these challenging times for even established fashion houses, our start-up team is quite conscious of what can make or break our business - customer confidence.
Hence, our technical team ensures that we have a safe and secure shopping environment on our website. That, we use the best available industry standards when it comes handling sensitive customer information. Therefore, we do not even handle the credit card details of our customers. We leave it to the experts trusted by millions around world like Play.com, Paypal, Google Shoping, Amazon and HSBC.
On the other hand, our marketing and sales team ensure that we provide detailed information about the products, we dispatch orders usually on the same day and keep our customers informed about the progress of the orders.
At the same time, our fun loving team doesn't forget to benefit from our exciting range of lingerie, as well
The biggest concern when buying lingerie or intimates or for that matter, any garment online is, What if it doesn't fit properly? or What if I don't like it?
We understand this concern very well and hence we have one of the most transparent, efficient and friendly E3R (Exchange, Replace, Return, Refund) policy. Just follow the steps given below and we will do the needful promptly
Please note that the follow policy does not affect your statutory rights
Like all things in life, our E3R policy also has an expiry. You can return the item(s) within the time frame give below. However, if you have any doubts, don't hesitate to contact us.
If you want to exchange the item to a different size then follow these steps
If you want to exchange the item for another item then follow these steps
Ok, you know that we have high quality, latest design, great looking lingerie for the best price. But you simply didn't like what you got.
We will refund the amount only via Play.com. We cannot refund the amount directly to you due to legal obligations