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About Little Pumpkin

Experiencing first hand all of the challenges that a new addition brings, at Little Pumpkin we wanted to help parents by setting up an store which they could rely on for all of their baby and toddler needs, whether that be a new cuddly toy for baby, or something more practical like a stylish nursing cover for mum.

We're proud that Little Pumpkin is now a brand that parents really trust, where lots of useful baby products are easily available at the click of a button, with a no fuss returns policy.

We've grown rapidly since we first opened our doors, whilst maintaining our high levels of customer service, shipping our items to thousands of happy customers across the UK and Europe. Our product range has grown too - we're constantly working to ensure we source the best products from around the world, including top brands from the USA, Denmark, Israel and Australia, with new baby products and ranges being added every month!

We love customer feedback, as we're always keen to improve our service, so if you have any comments or suggestions please get in touch!

Returns & Refund Policy

At Little Pumpkin we want to make everything as easy as possible for you either during your pregnancy or after the birth of your child.  That's why our 30 day returns guarantee is designed so that if you have changed your mind about your purchase you can return it to us within the first 30 days of the date you received the item(s) and we will issue you with a FULL REFUND of the product value.

There are no catches or exceptions, all we ask is that the goods are sent back in the original packing and the goods are in the same unused condition as when you received them.

Please remember to return the goods with your original receipt.

As we offer a free delivery service the cost of returning the goods is at your own cost.

We will be happy to exchange, repair or refund a product which develops a defect within the first 30 days of the date you received it. After the 30 days the product will be within its warranty period, we'll be delighted to arrange for a repair or replacement for you. Whatever you do please don't send the product back to the manufacturer.

If you report a defect or fault with a product and this is found not be the case on its return to us, then we reserve the right to withhold a refund, should you wish to have the item returned then you will need to arrange for its collection.

If you do want to return an item then we would recommend that you use Royal Mail or a courier service ensuring that it is trackable and that a signature is required as proof of sending. This is for your benefit in the event of an item going missing.

If you would like to use our courier service to return an item to us then please go ahead and request this service by calling us on Freephone: 0800 980 9444.  The service costs just £20,  please be aware that if for any reason you are not available to pass on the returning goods to the couriers at the time arranged then regrettably, a further £20 is added for each failed pick up attempt. We??ll pay the courier fee for you and then just deduct the amount from the refund due to you. Please also be aware that the courier can only make 2 attempts to collect your goods.

Unfortunately there are going to be some instances when we can't accept goods back and these are listed below:

* Items in blister packaging which have been opened.
* Items returned in damaged packaging.
* When an item is returned without first contacting our customer services.
* Items in a used condition or with parts and fittings missing.
* Items that are returned after 30 days of the date of receipt of the product.

We're always looking to improve so any comments you have regarding our returns policy would be gratefully received.

Returns Address

Little Pumpkin
C/O Cardea Solutions (UK) Ltd
Unit C4
Broadoak Business Park
Ashburton Road West
Trafford Park
Manchester
M17 1RW
United Kingdom


Reaching Us

If you need to reach us, you can call us Monday to Friday from 9am to 5pm on Freephone:0800 980 9444.
Alternatively you can e-mail us at info@littlepumpkin.co.uk or write to us at:

Little Pumpkin
C/O Cardea Solutions (UK) Ltd
Unit C4
Broadoak Business Park
Ashburton Road West
Trafford Park
Manchester
M17 1RW


Delivery Schedule

We deliver your order right away. We will normally send your order to you in 2-3 business days.

Little Pumpkin is a trading name of Cardea Solutions (UK) Limited.
VAT number: 707-8774-96