- All orders received before 12pm will be shipped SAME DAY.
- Delivery usually takes 2-3 working days (UK) or 5 - 7 days (Europe).
- All items will be shipped first class
- Please allow up to 21 days before reporting an item as lost. We are unable to consider any parcels as lost before this point.
Should you have any questions please do not hesitate to contact the Merchant Helpdesk.
Our Merchant Helpdesk is set up to offer first line telephone and email support:
Open 8:30 to 17:30, Monday to Friday
Provide support for technical and account queries
24 hour turnaround for most queries
You can reach them by email or by calling 0845 2669 651.