At magicdiscounts we do our very best to ship your item promptly andinexpensively! After you have paid for your item and funds have been releasedto us by Play.Com , the below policies apply:
StandardDelivery 2nd ClassDeliverytimes are 5-7 working days for all orders going to the UK Mainland.
1St Class Delivery 1st Class (UK only)
Deliverytimes are 3-4 working days for all order going to the UK Mainland.
1-2 working days for UK Mainland.
Please note these are all estimated deliveires and may take longer specially for Ilands , Highlands, . For order out of UK, it depends the country , but you must allow 7-14 working days . We reserve the right to cancel any orders that we feel we can not fulfil within our delivery policy.
We generally use DPD, Parcelforce or Royal Mail Recorded delivery or Trackedsystem. Please ensure that once the parcel is delivered at your address theparcel is checked for any sign of damage or shortage and signed accordingly.Once they obtain a signature from you or on your behalf or their tracking showes as delivered , no claims will be accepted. YOU HAVE TO TRUST THE SHIPPER AS WE DO.
If you are not at the given address by you when they try to deliver, theynormally will leave a card and take your parcel to nearest Post /Sorting Officeor their depot for you to collect or arrange re-delivery. If you do not receiveyour parcel and have not had notification within a week , please contact us andwe will trace & investigate immediately. Please note that your shipment isonly paid for one delivery attempt, after that it is your responsibility toobtain either by collection or arrangement with Royal Mail/Parcelforce/DPD orother couriers used.
Please note that its very unlikely that you will not received your orders promptly,but in the rare occasion that parcel is lost by carriers, you must understandthat we have to allow reasonable time for Royal Mail or other couriers to tryand trace your parcel based on their 15 working days. Thank you for your understanding.
Please do not hesitate to contact us with any concerns , we will work with you all theway until you are happy with your transaction.