Please allow 24 hours for email responses (excluding weekends).
Email us at email@example.com_________________________________________________________________________
Standard dispatches are sent within 24 hours of order (excluding bank holidays). If we receive an Express order before 2.00pm Monday-Friday, we aim to despatch the order the same day. Express Orders received after 2.00pm will be despatched the following working day. If you have requested our next day service your order will be delivered the next working day. If you have requested standard delivery please allow 3 - 5 working days for deliveries from despatch.
First class orders are dispatched within 24 hours - £1.99
Express Delivery orders are dispatched same day if ordered before 2.00pm - £3.95
Although we do our very best to ensure swift despatch and delivery, we cannot guarantee these times. Please note any order placed after 2.30pm on Friday will not be despatched until the following Monday.
Standard UK Delivery 3-5 Working Days
Europe 5-10 Working Days.
Please allow an extra day for certain post codes beginning with: G63, HS1-9, IV3-11,14-28, 40-49, 51-56, 63, KA27-28, KW1-17, PA20-50, 60-78, 80-88, PH30-44, 49, 50, ZE 1-3 and all addresses within the Scottish Isles and Isle of Man. We still deliver to these areaswith a standard service.
Please note the buyer is liable for any customs charges in the event that the destination country of the goods imposes import duties, tariffs or charges on your order. Mountain Warehouse has no control over these charges and they vary from country to country. As the purchaser of the goods, you will be considered the importer by your country's customs authority. There is no duty for the EU and the UK.
Please see the Postage and Packing Tab to see delivery charges. Where free delivery is offered, it is for our standard service to the UK mainland only.