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Offering fantastic customer support and an innovative range of products are the core principles behind MyMemory. Products range from digital memory for mobile phones, top quality audio products, GPS navigation systems and environmentally-friendly gadgets. Our product Price may include a service fee depending on the items location, this does not affect the total you pay.

Our product price may include a service fee, this does not affect the total you pay.

Returns Policy
You can return your purchase to us within 28 days of the date you received the item if it has been damaged during delivery, is defective, has been incorrectly advertised, or is not what you ordered. We will issue a full refund (including postage costs) or a replacement at no additional cost in accordance with your legal rights. We cannot accept items that are damaged due to improper handling.

Faulty items can be returned within the first 6 months of receipt, unless specified on individual product listings.

Please be aware that the following goods are excluded from the right to cancel:
Unsealed media
Computer memory
Used hard drives
Unsealed headphones

The Distance Selling Regulations allow you to withdraw from any purchase made from us at any time 7 working days after the date you receive the item, to do this please email info@mymemory.co.uk.

Any cancellation does not affect your statutory rights. If you are unsure if you can return an item please contact us at info@mymemory.co.uk.

Refunds Policy
When you return an item we will process the returned item and notify you via email of your refund. You can expect a refund in the same form of payment originally used for purchase within 10 working days of our receiving your return.

UK Customers Returns Address
Returns Department
MyMemory Ltd
St Helier
Channel Islands

International Customers Returns Address
Returns Department
MyMemory Ltd
Unit 5, 4 La Rue Martel
St Saviour

Company Contact Details
Email: info@mymemory.co.uk
Phone: +44 (0) 871 873 7899 (11am-1pm Monday to Friday)
Other: Live Chat via mymemory.co.uk (10am-3pm, Monday to Sunday)

Delivery Information
United Kingdom - normally 3 to 5 working days
Europe - normally take 7-10 working days
Worldwide - normally take 7 -10 working days

VAT number