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About Us

Who are NPW?

NPW is the retail division of Natural Products and Worldwide co who are a leading designer and wholesaler of gifts in the UK and beyond.

NPW is a collection of gifts for every occasion. We are here to offer you original, fun and stylish ideas to make your gift shopping easier. We know you need great gifts for family and friends at all times of the year. You'll probably want some for yourself too.Our job is to design, source and develop interesting products from around the world. We have travelled far and wide in search of the new,innovative and sometimes obscure merchandise that has secured our reputation. We are just a click or call away with great ideas and speedy service.

Returns

Our products are chosen with great care and we want you to enjoy them. If you are not completely happy with the products you have ordered please return them unused and in the original packaging within 7 days of receipt. We will refund or exchange them for you on receipt.Please do call 020 8600 3566 or email returns@npw.co.uk to obtain authorisation for your return.Please note that the return postage cannot be refunded but will we refund the delivery charge on the original order if we are notified within 7 days. In an unlikely event that your goods are faulty, we will of course reimburse you fully. We cannot be responsible for parcels that fail to reach us, please do obtain a certificate of posting as proof of postage.Please note that refunds bought as presents can only be given to the original payer and if you do decide to swap an item, we can't stop the payer knowing. When returning goods on which you have received a discount / offer will no longer apply if you fall below the discount / offer threshold and the refund will be adjusted accordingly.

Thanks!

The NPW Team

NPW - gifts for all
Natural Products Ltd
3 Warple Way
London
W3 0RX

Tel: +44 (0)20 8600 3566
Fax: +44 (0)20 8735 2999
help@npw.co.uk