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  Customer Service: 0845 619 1000

Delivery & Returns Info

Shipping & Delivery

One Stop PC Shop offer a flat rate fee per delivery regardless of quantity or value ordered, some exceptions do apply to oversized/weight items. We use couriers such as Citylink and UPS to deliver your order.

Next Day Delivery

Our cut off for next working day delivery is 3:00pm for Online Orders. Next day delivery is available subject to stock availability, cleared funds and customer address verification.

PLEASE NOTE: Some items may take 2-3 days due to availability or size/weight.

Returns & Replacements

If you would like to return an item please contact us by using the Contact Seller function in your account, by email at info@onestoppcshop.co.uk or call us on 08456191000. You will then receive an email containing your RMA information. Print and send a copy of this with your returned item(s) proving it meets the following criteria:

1: Faulty goods must be returned as sold, IE in the original packaging with all components and accessories.

2: Goods must be returned to our Returns Department within 7 days from completing the RMA form. We are unable to accept returns of un-wanted and non-faulty items after the 7 days.

3: Any free gifts, or bundled items delivered with the products must also be returned.

4: In the event of an authorised return without the original packaging, One Stop Pc Shop reserves the right to apply a re-stocking fee.

5: Some Items, such as Software, Consumables and Hard Drives cannot be returned due to the non resaleable nature of these goods. 

6: Please do NOT return any items until you receive a confirmation email containing an RMA number and return address.

7: Please note you must organise the return of any unwanted items at your expense.