We aim to dispatch all orders within 2 working days. Please allow a further 1-3 days for delivery. If you have any problems or would like to report a missing order please get in touch though your account on Play.com or email direct at firstname.lastname@example.org.
If you have a problem with an item please return it to:
Unit 3 BT Buildings
Pant Industrial Estate
If you no longer want an item you may return it provided it has not been opened for a full refund.
Due to the nature of the product Fancy Dress Outfits cannot be returned if they have been worn.