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We aim to dispatch all orders within 2 working days.  Please allow a further 1-3 days for delivery.  If you have any problems or would like to report a missing order please get in touch though your account on Play.com or email direct at partyshowroom@gmail.com.

If you have a problem with an item please return it to:

Party Showroom

Unit 3 BT Buildings 

Pant Industrial Estate

Dowlais

Merthyr Tydfil

CF48 2SR

If you no longer want an item you may return it provided it has not been opened for a full refund.

Due to the nature of the product Fancy Dress Outfits cannot be returned if they have been worn.