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Shipping Policy
You can trust that your order will be quickly processed and safely delivered.

We can ship products anywhere in the United Kingdom using our preferred courier. Items in stock will typically ship out in 2-3 business days.

Shipping Charges
all orders come with free shipping!

Return Policy
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 15 of the purchase date will be credited in the full amount. Any claims for damaged order or missing items must be received within 7 business days of receipt of package.
 
Before returning the item you will need to contact us to arrange this. You can e-mail us at sales@pre-play.com

Returns Address
Utradeit LLP, 
Unit 224 
Vernon Mill 
Mersey Stre 
SK1 2HX