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PureFitness & Sports began on 1st May 1995 supplying quality home fitness products throughout the U.K. and Europe. We operate from 35,000 sq ft premises over 3 sites in Kingston-upon-Hull, East Yorkshire.

Being a 'bricks & mortar' company we are able to give consumers what they want, when they want it. Our great relationships with the major manufacturers mean our customers will always find great deals 365 days a year. All products displayed online are physically in stock so we can guarantee Same Day Dispatch* and Next Working Day Delivery*.

Our large buying power enables us to buy big and buy direct from the manufacturers. This enables us to offer GENUINE savings on suggested retail prices.

The foundation of our business has been built on outstanding service and we understand our future success is based on satisfied customers. Our in-house service & parts centre is well stocked to ensure your purchase remains in use for years to come.

All products come with a 30-day money back guarantee with Free Returns, such is our confidence in our products.

Please see a snippet of Feedback from some of our satisfied customers:

 

All deliveries are free of charge and we offer a free next working day delivery service on all orders to the UK Mainland (excluding treadmills, multi gyms and smith machines which are 48 hours), if a product is not eligible for free next day delivery the delivery time will be stated so on the individual product listing page.

Orders received by 4pm (weekdays only) are dispatched the same day for next working day delivery (*unless stated) between 8am-6pm.

Orders received after 4pm on Fridays, Weekends and Bank Holidays are dispatched for delivery on the next working day.

Free delivery applies to mainland UK only.

Free delivery also applies to the Grampian & Highland regions but please allow 2-3 working days for delivery.

We deliver to N.Ireland, Scottish Islands, Isle of Man, Rep.of Ireland and Europe however it will cost extra for delivery, please contact us for a delivery quotation on Tel: 0845 45 999 75 or email: sales@purefitnessandsports.co.uk.

 

 

We operate a no-quibble 30 Day Money Back guarantee including free return collections should you decide your purchase is not suitable. You can return your purchase for any reason within the 30 day period after purchase, all we ask is that you package the item(s) securely in the original packaging suitable for return carriage and we may possibly ask you to attach return shipping labels . Please email service@purefitnessandsports.co.uk for a returns authorization number and to arrange a suitable collection date via our courier collections service. We will process a refund within 5-10 days of product arriving back to us. Items under 1kg such as Boxing Gloves must be sent via 2nd Class Royal Mail Recorded service. We will credit you back for the full postage amount. Please also contact us for a returns authorization number prior to dispatch.

For health & safety reasons we are unable to accept returns on food supplement products.

Should an item be received with a missing or damaged minor part we will arrange for replacement parts to be dispatched immediately. Please contact our Parts Department on 0845 45 999 75 or email service@purefitnessandsports.co.uk so that we can resolve the problem for you.

In the unlikely event of your item being lost or damaged during transit a replacement item will be dispatched immediately. All deliveries are fully insured by our courier network.

All new goods have a minimum 12 months guarantee. Many items sold on our site have extended guarantee's such as '2-years parts/labour and lifetime frame', please see individual product descriptions for full details regarding specific manufacturers warranties.


Returns Address:
PureFitness & Sports
Unit 3,
West Dock Street,
Sullivan Business Park,
Hull,
HU3 4TG

 

Email: sales@purefitnessandsports.co.uk | service@purefitnessandsports.co.uk

Telephone: 0845 45 999 75

Fax: 01482 585747

Opening Hours:

Monday: 8:00am - 5:15pm

Tuesday: 8:00am - 5:15pm

Wednesday: 8:00am - 5:15pm

Thursday: 8:00am - 5:15pm

Friday: 8:00am - 5:15pm