We understand how frustrating it can be having to wait several days for your new order to arrive therefore we guarantee free express delivery on all orders placed through our website to the UK Mainland, please see our delivery terms below to ensure you qualify for our free express delivery.
Service:Standard Delivery (Free) Delivery Window: Mon-Fri 8am - 6pmDelivery Time: 4-6 working days1st Class Delivery (Free) Delivery Window: Mon-Fri 8am - 6pmDelivery Time: 2-3 working daysExpress Delivery (Free) Delivery Window: Next working day (Mon-Fri) 8am - 6pm (Orders placed before 2:00pm)Delivery Time: Next working day
Free Express Delivery Terms
Orders received by 3pm (weekdays only) are dispatched the same day.
Orders received after 3pm on Fridays, Weekends and Bank Holidays are dispatched next working day.
Free delivery applies to mainland UK only.
Free delivery also applies to the Grampian & Highland regions but please allow 2-3 working days for delivery.
*Items marked 5-7 day delivery or do not state next day delivery are dispatched and delivered direct from the manufacturer. You will be notified by telephone or email which date your order is due to be delivered.
Saturday AM delivery is available on UK Mainland orders for an additional surcharge of £25.00 per order, please contact us if you would like to use this service or simply select the option on the individual product listing before adding the product to your shopping basket (excludes Grampian & Highlands).
Note: If you are purchasing multiple items in one order you only need to select Saturday delivery for one of the products and all of them will be delivered together on the Saturday.
Large Item Deliveries
Due to the weight and size of our larger products we can only deliver using a Pallet delivery company. Where possible the Pallet delivery company will position your order as close to your property as possible however they cannot take the product off the pallet. This is a 1-man delivery service so unfortunately the driver is unable to take items into your property.
We are able to offer a free 2-man deliver service on our larger items like treadmills, cross trainers and home gyms however it will take approximately 5-7 working days, please contact us if you would like this 2-man service. Delivery is within 5-7 working days depending on your location. Our 2-man delivery team will pre-book a delivery date that's convenient for you and specify an AM or PM slot. On the day of delivery the 2-man team will contact you 1-hour before estimated arrival. Your order will be delivered to your room of choice (access permitting). Applicable to UK Mainland Orders Only.
Off UK Mainland & European Deliveries
We are able to deliver to N.Ireland, Scottish Islands, Isle of Man, Rep.of Ireland and Europe however it will cost extra for delivery, if you would like a price for how much extra delivery will cost please email us at firstname.lastname@example.org with your full delivery address and the product that you would like delivering and we will get back to you with 24 - 48 working hours with a price from our international couriers.
If you miss your delivery our couriers will leave a calling card for you to contact them directly and arrange another delivery date on a working day that is convenient. If you would like a specific delivery date please let us know and we can ensure that your order is delivered on the requested date. If you wish to cancel a delivery before your order has arrived please let us know and we can arrange for your order to be returned back to us, please note we can only refund your account once the product has arrived back into our warehouse.
**Important Delivery Information**
Due to the variation of products we offer we use a range of different couriers to delivery our products however all of our couriers (excluding 2-man) are only insured to deliver your order to the outside of the property. They are unable to take any products upstairs or downstairs or inside the property itself, this is important to flat owners as the couriers will only be able to deliver to the ground floor of the premises.