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We operate a no-quibble 30 Day Money Back guarantee including free return collections should you decide your purchase is not suitable. You can return your purchase for any reason within the 30 day period after purchase, all we ask is that you package the item(s) securely in the original packaging suitable for return carriage and we may possibly ask you to attach return shipping labels . Please email service@purefitnessandsports.co.uk for a returns authorization number and to arrange a suitable collection date via our courier collections service. We will process a refund within 5-10 days of product arriving back to us. Items under 1kg such as Boxing Gloves must be sent via 2nd Class Royal Mail Recorded service. We will credit you back for the full postage amount. Please also contact us for a returns authorization number prior to dispatch.

For health & safety reasons we are unable to accept returns on food supplement products.

Should an item be received with a missing or damaged minor part we will arrange for replacement parts to be dispatched immediately. Please contact our Parts Department on 0845 45 999 75 or email service@purefitnessandsports.co.uk so that we can resolve the problem for you.

In the unlikely event of your item being lost or damaged during transit a replacement item will be dispatched immediately. All deliveries are fully insured by our courier network.

All new goods have a minimum 12 months guarantee. Many items sold on our site have extended guarantee's such as '2-years parts/labour and lifetime frame', please see individual product descriptions for full details regarding specific manufacturers warranties.

Returns Address:

PureFitness & Sports
Unit 3,
West Dock Street,
Sullivan Business Park,