Here at Rarewaves we offer a wide range of entertainment items including DVDs, CDs, Video Games & Books. All items are brand new, 100% official, bought direct from the UK supplier. All orders are sent by secure mail, anywhere in the world.
All orders are despatched with 48 hours. Orders within the UK are sent by Royal Mail. Delivery usually takes 1-3 days from day of despatch to arrive.Europe via Royal Mail takes 3-10 working days from day of despatch.
We accept returns if all products are in their original condition and unopened, please return your item within seven days from the day you received it.
If your item has a defective fault or an error, please return the item back to us using standard postage (to the following address below) with asmall note with details of your order ID and the reason for your return, and we will happily refund the delivery charges.Rarewaves (Returns Dept.)Columbia House, Apollo RiseSouthwood, FarnboroughGU14 0GTUnited KingdomOr if you still have the original envelope simply reseal it, cross through your address and pop it in the post. The item will be returned to the sender (us).
If for some reason you wish to return an item that is not faulty, just return it and once we have inspected the item, we will issue a refund minus any postage costs incurred to us.It is easy to avoid these costs, if you either refuse the item at delivery or on the package mark off your address or post it, the item will be returned to us the sender.Packaging of Returning items:We recommend all of our customers who wish to return their item to securely wrap their package, as we do not accept liability for goods which are returned in faulty packaging.