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Rarewaves

Here at Rarewaves we offer a wide range of entertainment items including DVDs, CDs, Video Games & Books. All items are brand new, 100% official, bought direct from the UK supplier. All orders are sent by secure mail, anywhere in the world.

Dispatch

All orders are despatched with 48 hours. Orders within the UK are sent
by Royal Mail. Delivery usually takes 1-3 days from day of despatch to arrive.

Europe via Royal Mail takes 3-10 working days from day of despatch.

Returns Policy

We accept returns if all products are in their original condition and
unopened, please return your item within seven days from the day you
received it.

Defective items:

If your item has a defective fault or an error, please return the item
back to us using standard postage (to the following address below) with a
small note with details of your order ID and the reason for your
return, and we will happily refund the delivery charges.

Rarewaves (Returns Dept.)
Columbia House, Apollo Rise
Southwood, Farnborough
GU14 0GT
United Kingdom

Or if you still have the original envelope simply reseal it, cross
through your address and pop it in the post. The item will be returned
to the sender (us).

Non-defective items:

If for some reason you wish to return an item that is not faulty, just
return it and once we have inspected the item, we will issue a refund
minus any postage costs incurred to us.

It is easy to avoid these costs, if you either refuse the item at
delivery or on the package mark off your address or post it, the item
will be returned to us the sender.

Packaging of Returning items:

We recommend all of our customers who wish to return their item to
securely wrap their package, as we do not accept liability for goods
which are returned in faulty packaging.