Most orders will be delivered within two working days. Some products may take longer and if you need you item fast please email before purchase. We use recognised national couriers and all orders are tracked and insured. We will upload tracking details the day after your item has shipped.
If there is an issue with your order we will contact you. If you do not receive your order in the specified time or are having problems with the delivery please let us know and we will do our best to resolve this.
If there is any damage to the box on arrival please sign for the parcel as 'Box Damaged'. Please open and inspect all parcels immediately and report any damage by email within 24hrs of delivery. Please also email photos of the damage. This will help with any claims for daamge with the courier.
Red Rock Trading is a division of First Peak Trading Limited, registered address Nab House, Shrigley Road, Bollington, Macclesfield, Cheshire, SK10 5RD, United Kingdom; company registered in England, number 6624736. The VAT registration number is GB937961574.