We post items 5 days a week on Monday, Tuesday, Wednesday, Thursday and Friday. We send all out items 2nd class post. So if you are in the UK you will usually get your item within 48 hours of ordering. Overseas items are sent Royal Mail AIRMAIL and will take 7-14 days.
All UK MAIL is sent via Royal Mail 2st class post, which usually takes 1-2 days but allow up to 14 days.
All OVERSEAS mail is sent via Royal Mail Airmail, which usually takes 7-10 days but allow up to 30 days.
To comply with Distance Selling regulations returns will be accepted provided the item is returned within 7 days at the cost of the buyer, unworn and in the original packaging. Refund for the purchase price of the item will be given. After 7 days returns will be accepted provided the item is returned no later than 21 days, at the cost of the buyer, unworn and in the original packaging will be subject to a 20% handling charge.
All returns to be sent to;RIPLEYSMarsh Farm CottageHoward LaneStrattonBude EX23 9TE
Please enclose a copy of the invoice and details of your requirements in with the item.
We can exchange an item, just send the original back to us;
RIPLEYSMarsh Farm CottageHoward LaneStrattonBude EX23 9TE
Enclose a note with your details and requirements on. Please email us before you send the item back to us, to check that the item you want to exchange for is in stock.
and we can advise of the handling/postage charge for sending out a replacement. (handling charge is between £2 - £5 for the UK and £3 - £10 Overseas, depending on the item that you require)