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Delivery Policy

Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers
We use the following carriers to deliver our orders:
Royal Mail
UPS
FedEx
DHL

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using standard mail will not have tracking numbers.

Shipping Rates
The rate charged for the shipping of your order is based on the total cost of your transaction and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns, Refunds and Exchanges Policy

How To Return An Item
Your
item must be in its original unused condition to be returned, unless
there is a manufacturer defect. Your must return the item within 14 days
of your purchase.
1. Please email contact @ siamselection.co.uk to request a refund and we will assign you a tracking #.
2. Mail your returned item to:

Siam Selection
Returns Department Tracking #
Mayfayre House Wellingborough Northamptonshire NN8 2QH United Kingdom

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
Some items can not be returned if they are opened. These include music, software, and video games.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All
items are subject to a 10% restocking fee, this will be deducted from
your refund. We also do not refund the original shipping and handling
that you paid on the order.

Exchanges

If
your clothing item is in like new condition, you may exchange your
clothing item for a different size or color. You will not be subject to a
restocking fee in this case, but you still will have to pay return
shipping.
Please see our Terms and Conditions for right to return policy