Delivery PolicyTurnaroundAll orders are shipped within 48 hours Monday - Friday 8am - 5pm.CarriersWe use the following carriers to deliver our orders:Royal MailUPSFedExDHLOrder TrackingIf a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using standard mail will not have tracking numbers.Shipping RatesThe rate charged for the shipping of your order is based on the total cost of your transaction and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.Back OrdersIf an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges PolicyHow To Return An ItemYouritem must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 daysof your purchase.1. Please email contact @ siamselection.co.uk to request a refund and we will assign you a tracking #.2. Mail your returned item to:Siam SelectionReturns Department Tracking #Mayfayre House Wellingborough Northamptonshire NN8 2QH United Kingdom3. Include in your package a signed letter stating the reason for your return and the original receipt.Return ExceptionsSome items can not be returned if they are opened. These include music, software, and video games.Merchandise that has been worn, used, or altered will not be accepted for return or exchange.Restocking FeeAllitems are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.ExchangesIf your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to arestocking fee in this case, but you still will have to pay return shipping.Please see our Terms and Conditions for right to return policy