Unopened games/consoles/accessories can be returned within 8 working days of receiving your order. Any damaged items must be reported within 24 hours of receipt of your order.
Returned orders will be refunded in full within 48 hours. The money will then show back your account within 3-5 working days.
Faulty items need to reported to us within 28 days of receipt for a full refund or replacement. Items deemed to be operationally sound (or faulty as a result of any form of misuse) will not be approved for refund or replacement. Please click here to get in touch.
If your goods arrive damaged you will need to get in touch within 24 Hours of receipt of the items to receive either a replacement or a full refund. Please click here to get in touch.