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Delivery Policy

When will my order be despatched?

All in stock orders placed before 3pm (Monday - Friday) will be despatched the same working day (Monday - Friday). Orders placed after 3pm Friday will be despatched the following Monday morning (Excluding Bank Holidays).

How long does delivery take?

Games and Accessories - All orders placed before 3pm (Monday - Friday) will be despatched within 24 hours using Royal Mail 1st Class Post. Once despatched, they will usually arrive within 1-3 WORKING days.

Console Delivery - All orders placed before 3pm (Monday - Friday) will be delivered the next WORKING day via our courier (DPD). You will receive additional delivery information directly from DPD shortly after your order has been despatched.

Delayed / Lost Parcels

Although most parcels arrive within 1-3 days (UK Mainland) we do have to allow Royal Mail 10 working days to deliver before an item can be declared as missing. If after this time your item has still not arrived please.  For international deliveries please allow 20 working days to pass before contacting us.