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Welcome to SmartGearUK's Play Store,

We're very please to launch our New WebShop with Play.com - we hope you enjoy browsing our store and the many great offers we have direct from all the biggest brands - please keep an eye on our Top Sellers page..

SmartgearUK is a family run business started in early 2009 and then launching online sales in July 2012 - our main focus is customers
service - our aim is to Exceed your Expectations - you've done your bit by placing your order with us - now it's over to US, we have been buying and selling into the retail market for over 20 years (including sales into Play.com Direct for the last 8 years) - we have great relationships with the biggest companies and Brands in the UK.

Dispatch

We dispatch stock as quickly as possible with over 80% of all orders received being dispatched the same day. All other orders are dispatched
within two working days of receiving your order - providing the item has not sold out elsewhere prior to your order being received via Play - if this
happens - we will notify you with our next incoming delivery date for that item or offer you full refund to be processed immediately .

Deliveries

Deliveries vary depending on the size and value of the item you order but all deliveries will be sent via Royal Mail or our selected courier.

Returns

You can return your purchase to us within 28 days of the date you received the item if it has been damaged during delivery, is defective, has been incorrectly advertised, or is not what you ordered. We will issue a full refund (including postage costs) or a replacement at no additional cost in accordance with your legal rights. We cannot accept items that are damaged due to improper handling.

Please be aware that the following goods are excluded from the right to cancel:
Unsealed media
Computer memory
Used hard drives
Unsealed headphones

The Distance Selling Regulations allow you to withdraw from any purchase made from us at any time 14 days after the date you receive the item, 

For any item needing to be returned, you can contact our customer services via email paul@smartgearuk.com or call us during office hours on 01327 310843 and get all the details you need about your order and about arranging a return. Address is SmartGearUK, 106 Edgehill Drive, Land Farm, Daventry, Northants. NN11 0WG