We aim to despatch orders within 24 hours. If order was placed during the weekend, we will despatch it the next business day.
To return or exchange products
At Sportec, we want you to be delighted with every purchase you make. In theevent that you're not, and you wish to return a product, you may do so within14 days of the despatch date, as long as the item is unused, in the originalpackaging and in a re-saleable condition. Where promotions are applied toorders, the proportional discount will be applied to each item in the basketand that proportion will be refunded in the event of a return. Your statutoryrights are not affected.
13 Colindale Avenue
London, NW9 5DS
We want you to be delighted with your purchase. If you're not and want to return theproduct to us, you may do so following the instructions above and we willexchange or refund it.
Under the Distance Selling Regulations, if you buy online or by phone, your consumerrights entitle you to a full refund if you request one in writing within 7working days of receipt. At Sportec we realise that this is usually notenough time to make a decision so we give you 14 working days. We willreimburse you the cost of returning a product back to us if the item isdeemed faulty, however will not cover any charges back to Sportec if youchange your mind or want to cancel the order.