SurfSnowSurfSnow is an online surf wear, snowboarding wear and action sports shop which celebrates the beauty of the landscapes in which we carry out our favourite action sports. We believe in offering the best surf and snow brands and products at the very lowest prices with the very best customer service.SurfSnow and DapperBabySurfsnow also sell our cool kids range under our brand 'DapperBaby'Dapper Baby is a new webstore dedicated to showing the best baby clothing and accessories. We have got the best funky baby clothes, cool baby playsuits, rompers, sleepsuits, beautiful baby and toddler dresses, jumpers and outfits all in one place.We also provide a range of baby accessories including changing mate, bibs, cutlery, bottles, dummies and everything else you might need.Have a click around and check out our awesome baby products. We offer quick delivery to the UK and rest of the world and a cast iron moneyback guarantee if you are not completely satisfied.
Products are sent out every day between Monday and Friday. We do not send on bank holidays.Standard Delivery time of 3 - 9 working days. Free for all UK Orders.
We are always happy to accept returns as long as the item hasn't been worn (except for trying on) and is returned with any tags securely attached and original clear packaging. Items must have been purchased within the last 30 days. Return postage to be paid by the customer and then we will action a full refund (including any postage paid at the initial time of ordering). Please always quote your Name and Order Number on any correspondence.
Below is our standard returns address, though please contact us to confirm before returning an item as we do despatch from more than one location.
SurfSnow and DapperBabyOffice 7First FloorWestgate HouseCorner Westgate & Gibb StreetLong EatonNottinghamshireNG10 1EF
Return of Faulty Items
In the unlikely event of a faulty item being sent out, please contact us in the first instance. We will then give you the details you need to return the item and will either send out a replacement (subject to stock availability) or offer a full refund. For faulty returns only, we will refund the postage cost incurred by the customer back (though we are unable to refund postage if items are sent back by Special Delivery).
All items have a comprehensive sizing guide on the listing, therefore please check carefully before purchasing. In the event that the item does not fit, we are happy to exchange for another size (subject to stock availability). Return postage to be paid by customer. We will then send out the replacement free of charge (UK only). If the size requested is not in stock, we will offer a full refund. If you need any clarification about our returns & exchange policy, please email us and we will be happy to help.