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Delivery

We aim to dispatch all orders as soon as they arrive, if not your order will be processed the next working day. Majority of orders are sent within 1 working day. Order placed over the weekend will be dispatched on the next working day, Monday if the weekend is not following by any Bank Holidays. If there are any delays we will contact you as soon as possible.

Mainland UK Orders

We offer free delivery to mainland UK. Delivery times may vary but under normal circumstances you should expect your item within a few days (1-5 working days). For themajority of orders we will use the Royal Mail postal service, but we may also use another courier service of our choice.

If you are ordering outside of mainland UK we will do our best to ship using a suitable service, however on the odd occasion it will not be possible to find a suitable postal service to handle you order at a reasonable price. If this is the case we will contact you.

Delivery times are only an estimate and out of our control once the order has left our building. Depending on who the parcel was shipped with we may be able to track the parcel, but this is not always guaranteed due to the high costs of this service. A general rule is that the parcel is not declared as 'lost' until 15 WORKING days have passed. Please be patient, on a small fraction of orders are actually 'lost', most just delayed.

European Orders

We offer free delivery to Europe on most items, however there is a glitch in Play.com that assumes Gibraltar and Malta are part of the UK mainland and we are unable to fulfil all orders going to these locations. Delivery times may vary but under normal circumstances you should expect your item in around 10 WORKING days. For the majority of orders we will use the Royal Mail postal service, but we may also use another courier service of our choice.

Delivery times are only an estimate and out of our control once the order has left our building. Depending on who the parcel was shipped with we may be able to track the parcel, but this is not always guaranteed due to the high costs of this service. For European orders, a general rule is that the parcel is not declared as 'lost' until 21 WORKING days have passed. Please be patient, on a small fraction of orders are actually 'lost', most just delayed. 

Rest of World Orders

We offer free delivery to the rest of the world. Delivery times may vary but under normal circumstances you should expect your item in around 10-15 WORKING days. For the majority of orders we will use the Royal Mail postal service, but we may also use another courier service of our choice.

Delivery times are only an estimate and out of our control once the order has left our building. Depending on who the parcel was shipped with we may be able to track the parcel, but this is not always guaranteed due to the high costs of this service. For rest of world orders, a general rule is that the parcel is not declared as 'lost' until 25-30 WORKING days have passed. Please be patient, on a small fraction of orders are actually 'lost', most just delayed.