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Delivery

How long will it take to arrive?

 Usually dispatched within 48 hours.

Your delivery should arrive 5-7 days after placing your order.

How will I know it has been sent?

You will receive an email to confirm when your item has been sent.

Please allow 10 working days from dispatch of your order before notifying us of any late deliveries.

Any orders placed after 17:00pm on Friday will be despatched the next working day (Monday).

It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.


Returns

We want to ensure you are always happy when shopping with us. To ensure this, we offer an "absolute satisfaction" guarantee where you can return any unopened item within 14 days of the date of your receipt of your order.

Please package up securely and include details of your order number, authorisation number, and whether a replacement or refund is required.

Include a full description of why you are returning the item. Any faulty item must have a full description of what the fault is.

Please obtain a proof of postage from the Post office when you send it. Proof of Postage does not cost anything however without it we may not be able to process your return which may result in the item being returned to you.

We will pay for your postage, When item is received