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Q: Where is my order shipped from?

A: We have dispatch operations in the UK, Jersey and Europe. Generally orders from within the UK will be dispatched from one of our UK centre and orders from within Europe form our European centre.

Q: How long does delivery take?

A: Orders dispatched from UK & Jersey usually arrive within 2-3 business days, orders dispatched from Europe take an extra day or two, 95% of orders are received in 3-5 days.

Q: I have only received part of my order?

A: Stock is held across our various warehouse operations, so in some cases items may be dispatched separately if they are stocked in separate locations. Postage will only be charged once. Unless noted otherwise in the ordering pipeline Tek-365 dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.