At Telephones Online
we want all of our customers to receive the best and most efficient
service we can possibly offer, this way we ensure an ongoing level of
repeat business and recommendations.
We know that peace of mind
is very important when dealing with companies you don't know, especially
when ordering online & paying by credit card over the Internet,
that is why we don't try to hide our address or contact details, in fact
we want you to know everything about us, so please read on.
has been selling discount telecoms since 1998, we specialise in selling
brand new, new & reboxed, manufacturers factory refurbished (as
new), end of line & mail order box damaged products directly to you,
the valued customer, at the lowest prices possible.
As the name suggests these items are brand new, it is possible that the
original seal on the box may have been opened to allow us to check that
all the standard items & accessories are included within the box.
New & Reboxed:
These are products that are new but due to the original packaging being
damaged the product has been repacked in a mail order box.
Refurbished items are customer returns. A large proportion of these
items have never been used. They might for example, be unwanted gifts or
products where customers have simply changed their mind which have then
been returned to us.
They have been checked, inspected, repaired
(if necessary), graded and reboxed (if necessary) complete with all
accessories. They may have minor cosmetic marks that do not affect or
hinder the functionailty in any way. All refurbished items will be
clearly marked in the description. In most cases the item will still be
in the original retail packaging which may be damaged, marked or
All New, Reboxed and Refurbished products are supported by a full 12 month Telephones Online warranty.
Grade B: Seller refurbished items undergo
a full refurbishment process, although they may have cosmetic defects
these do not affet their usability. Typical cosmetic defects might
include wear on keyboards and handset areas, minor screen blemishes and
scratches and nicks on the outer casing. Supported by a 90 day Telephones Online warranty.
of our products that are not described as "brand new" have been
comprehensively tested & in the case of SIM free mobiles have been
'reflashed' by a leading UK Service Centre.
As well as stocking
current top brands, we are the most established and by far the largest
outlet for new but discontinued products, used by many of the major
manufacturers for clearing their inventory. This enables us to sell many
goods at below even trade prices.
To ensure a high degree of
standing in the e-commerce marketplace it is of the utmost importance
that our customers can purchase goods securely and swiftly. For that
reason we insist on using a secure server and data encryption to receive
order details over the Internet and we use courier delivery for next
day delivery on UK mainland orders only.
Sales: 0800 652 4949
Customer Services: 0800 652 4949
VAT Registration: GB673948581