• Hello,Welcome to Play.com.  . (Not youSign in?) | Register
  • 0 SuperPoints
  • Your Account
  • Help


Orders placed after 4.00pm during the week or at weekends are processed and despatched the following working day.

No orders are processed, despatched or delivered on Bank Holidays or weekends.

Orders leave our premises on a Royal Mail standard 2nd class mail (2-5 days service)
or may at times be sent via Parcelforce 24 depending on order value.

All delivery to UK and Europe are free.

Some of our products are fragile and our expert team of
warehouse staff are trained in the best packing methods to protect your

All consignments will be delivered to your specified
'delivery' address between the hours of 8.00am to 5.30pm Monday to

Any Item not received must be reported to us by email 15
days after the order is placed. At this point we will contact the
courier to investigate.

To ensure we offer a safe and efficient service you may
be required to sign for deliveries, please ensure you provide a
delivery address where someone will be able to accept your order. If for any reason a delivery is not possible
between the above hours, your order will be taken to the local depot of
Royal Mail and a card will be left for you to collect at the
local depot.

If you know this second attempt will not be convenient,
the card will have details of your local Royal Mail depot address and
offer you the option to collect your order that same day.
Depots are open until 7.00pm (Depending On location) on
any weekday. The goods will be held for a maximum of 5 days awaiting

If you are unable to collect your order that day, we
recommend that you call the telephone number of the local depot detailed
on the card and you can arrange an alternative second
delivery attempt. Failure to notify Royal Mail within 5
days of the first delivery attempt your order be returned to The Nail & Beauty Link Ltd.

Please note that during busy times of the year (e.g.
Christmas, Valentine's Day, Mother's Day) there may be a slight delay in
the despatch of your order, so please check our homepage
for details of 'last date to for delivery' dates and allow
extra time to receive your goods.

Please note if any courier could not deliver your goods
due to not being able to get an answer property
then they will return this back to us, should we get a
return then a refund will be issued excluding delivery