Deliveries and Returns
We aim to dispatch all orders within 24 hours. During peak periods such as Christmas and Bank holidays dispatch times maybe slighly higher.
- Free delivery to the UK- usually within 3-7 working days from dispatch date
- International delivery - usually within 10-14 working days to Europe and 7-18 working days to the US and the rest of the world.
Please be aware that UK orders can occasionally take up to 20 working days to be delivery and International orders up to 25 working days. We would appreciate it if you could be patient during this time as it is out of our control once it has left our warehouse.
If it has gone over this time frame and you still have not received your order we suggest checking at your local sorting office as sometimes the Royal Mail do not leave a calling card.
We want you to be happy every time you shop with us, but if you ever need to return your order, we're here to make things as easy and convenient as possible.
If you are not completely satisfied with your purchase, you can return the item to us within 30 days of receipt for a full refund to the address below:
Halwell Business Park
If you have any questions or concerns about your order, please feel free to contact us.