Returning an item is simple. Should you wish, you can return any item within 14 days of receipt for a full refund.Our return address is:UK Kolours - Play ReturnsPO Box 469HATFIELDAL10 1FSUnited KingdomIn order for items to be refunded they must be received in original condition (i.e. unworn, unsoiled condition, complete with attached tags, the original packaging) with either the dispatch note or your name, order number, address and contact details enclosed. The buyer pays for the return postage.If you'd like to exchange an item, we kindly ask you place another order and return the original item. This is to ensure the item you'd like is in stock, as availability can change quickly. All items are available with FREE Delivery.